Return & refund policy

We want you to love every purchase from CortFashion.
If something’s not quite right, no worries—we’re here to make it right.

💛 Easy Returns – No Stress, No Worries

If you're not completely happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Your satisfaction is our priority.

🔄 How to Start a Return

Items must be unused, with original tags and packaging.
To begin a return, just email us at info@cortfashion.com—we’ll guide you through it step-by-step.
We offer a flexible return process that lets you choose the shipping method that works best for you. Once your return is sent, simply share a quick photo of your shipping receipt or tracking confirmation—we’ll fully reimburse your return shipping cost, fast and hassle-free.
We're committed to making returns smooth, supportive, and on your side.

💳 Refunds

Refunds are issued to your original payment method once we receive and inspect the return.
Please allow 5–7 business days for the refund to show up in your account.

🔁 Exchanges

Want a different size, color, or style? No problem!
Contact us within 30 days of delivery, and we’ll help you make an exchange—just like returns, we’ll reimburse your shipping costs.
Exchanges are based on stock availability.

🚚 Incorrect or Missing Items

We triple-check every order, but if something’s missing or incorrect, we’ve got you covered:

Missing item? We’ll resend it—no extra cost.
Incorrect item? We’ll replace it or issue a refund.
If a return is needed, we’ll still reimburse your shipping cost.

⚠️ Damaged or Faulty Items

If your order arrives damaged or isn’t as described, contact us right away.

We’ll send a replacement or issue a full refund—your choice.
As always, return shipping is on us—we’ll reimburse you for the cost.

📦 A Few Notes

All returns must be initiated within 30 days of delivery.
For the integrity of our quality and hygiene standards, we can’t accept used, worn, or damaged items (unless they arrived that way, of course).
All orders are shipped via standard mail unless you request otherwise. Want expedited shipping? Let us know before you check out, and we’ll set it up!

🌍 Customs & Delays

Occasionally, customs or payment verification may slow things down. While these delays are out of our hands, we’ll always do our best to keep you informed and supported.

🧵 Quality First

Each item is carefully inspected before it leaves our hands. We're proud to offer handcrafted, premium-quality products that are made to last.

💌 Need Help?

We’re just a message away!
📧 Email: info@cortfashion.com
📞 Call/Text: 864-386-4003

Thank you for shopping with CortFashion. We appreciate your trust in us—and we’re always here to make your experience exceptional.