Return & refund policy

 Returns and Refund Policy

We are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange, with free return shipping provided.

  • Return Process:
    Items must be returned in unused condition, with all tags attached, and in their original packaging. To initiate a return, please contact our support team via our Contact Form or email.
  • Refund Eligibility:
    Refunds will be issued to the original payment method after we receive and inspect the returned item. Refund processing may take [insert time, e.g., 5-7 business days].

Exchanges
If you wish to exchange your item, please contact us within 30 days of delivery. Exchanges are subject to stock availability. Items being exchanged must meet the same return criteria as above.

Incorrect or Missing Items
For missing or incorrect items, we offer the following solutions:

  • Missing items will be resent at no additional cost.
  • Incorrect items can be refunded or replaced (subject to availability). If a return is required, we will provide a free return label and cover the return shipping costs.

Faulty Items
If your order arrives damaged, defective, or not as described, please notify us immediately. We will provide a replacement or issue a full refund for such items. Free return shipping applies for faulty items as well.

Return Window
Returns must be initiated within 30 days of delivery. Please contact us to arrange a return or exchange.

Shipping Options
Orders are shipped via standard mail unless otherwise specified. Priority or first-class mail is available upon request—please contact us before placing your order for expedited shipping options.

Customs and Delays
Shipping times are estimates and may vary due to customs clearance or payment approval delays. We are not responsible for such delays but will work to minimize any inconvenience.

Quality Assurance
Every item undergoes a rigorous quality check before shipping. To maintain the integrity of our products, we cannot accept returns for worn, used, or damaged items.

Contact Us
For any questions or assistance, please reach out to our support team via our Contact Form or email.

By purchasing from our store, you agree to these terms and conditions.